Shipping policy

DIGITAL ITEMS

All patterns are available as PDF files.

You will receive an email with a download link once your payment has cleared, usually within minutes.

PHYSICAL ITEMS

All toys and toy kits will be shipped within 3 business days of cleared payment from Tallinn, Estonia, unless stated otherwise in the item description. All items will be shipped with priority airmail through Omniva and come with tracking. I will send the tracking number to your email address once the item has shipped. Delivery time depends on your location:

- Estonia: 2 - 5 business days
- Europe:  5 - 15 business days
- USA and Canada: 10 - 15 business days
- Australia and New Zealand: 10 - 20 business days
- Latin America and the Caribbean: 10 - 20 business days
- Rest of the world: 10 - 20 business days

I do my best to calculate shipping costs accurately, but if you are charged more than the actual cost, I will refund the difference.

Shipping upgrades
If you need your order sooner than the shipping times listed above, I can use a courier service EMS or DHL. Additional shipping charges will apply, starting at 48 EUR. Please contact me for details at kristi@spire.ee before submitting your order.

Shipping address
Please make sure you provide the correct shipping address during checkout. Unfortunately, I am unable to offer any refunds if the address provided was incorrect.

Customs
Any customs charges, local sales tax or import duties will be paid by the buyer. Please make sure you are aware of your local laws and regulations before making a purchase.